Privacy Policy

Welcome to ETAC Construction Chemicals ("ETAC", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal data you share with us through our website. This Privacy Policy outlines how we collect, process, store, and safeguard your data when you visit our website or request technical support for tile adhesives, epoxy grouts, and waterproofing products.

We collect information necessary to provide product recommendations, quote responses, and technical consultations. The data collected falls into two primary categories:

We utilize the collected information strictly for legitimate operational purposes:

• Product & Demo Fulfillment: Responding to demo walkthrough requests, quote inquiries, and technical advisory calls.
• Technical Advisory: Providing tile grout coverage calculations, surface preparation advice, and product compatibility guidance.
• Platform Optimization: Enhancing website performance, user experience, and mobile visualizer tools.
• Legal Obligations: Fulfilling statutory record-keeping and compliance requirements under Indian law.

ETAC employs multi-layered technical and organizational safeguards to protect your personal data against unauthorized access, loss, or alteration. Data transmissions are encrypted using standard Secure Sockets Layer (SSL) protocols, and database access is restricted strictly to authorized administrative personnel.

We do not sell, trade, or rent your personal identification information. Disclosure occurs only under strict operational necessity:

• Trusted Infrastructure Partners: Secure hosting providers and database maintenance teams working under strict non-disclosure obligations.
• Legal & Regulatory Mandates: Where required by court order, statutory regulation, or governmental authority to defend legal rights.

Our website utilizes essential session cookies to remember browser preferences and ensure responsive application functionality. You can configure your browser settings to decline cookies, though certain interactive tools may operate with reduced performance.